Configure Your Microsoft 365 Organizational Profile
Your Microsoft 365 tenant’s organizational profile might seem like a small detail—but it’s a foundational element that touches everything from collaboration and branding to compliance and user experience.
As an IT pro, consultant, or admin, configuring this profile ensures your organization’s identity is consistent across Microsoft services and helps with discoverability, communication, and overall governance.
Let’s walk through what it is, why it matters, and how to configure it properly.
🔍 What Is the Organizational Profile?
The Organizational Profile in Microsoft 365 is a centralized location where you define core details about your company. This includes things like:
- Company name and address
- Technical and marketing contact info
- Industry and size
- Privacy and branding details
This information appears in several places, including the Microsoft 365 admin center, Azure Active Directory, and certain user-facing experiences like Delve and My Account.
🎯 Why It’s Important
Configuring this profile correctly benefits your organization in multiple ways:
- ✅ Brand consistency – Helps enforce a professional identity across Microsoft services.
- 🔐 Security contact info – Crucial for alerting admins about security-related issues.
- 🌍 Compliance and governance – Some regulatory frameworks require certain details to be accurate and visible.
- 📢 User experience – Enables a more personalized and unified digital workplace.
⚙️ How to Configure the Organizational Profile
Step 1: Sign in to the Admin Center
Go to https://admin.microsoft.com and log in with your Global Administrator account.
Step 2: Navigate to the Org Settings
- In the left-hand nav, choose Settings > Org settings.
- Click on the Organization profile tab.
Here’s where you’ll configure key information.
🧾 Key Fields to Review and Configure
| Field | Why It Matters |
|---|---|
| Organization name | Displayed in user portals and emails |
| Address | Used for licensing, billing, and regional service delivery |
| Technical contact | Microsoft uses this to send service updates |
| Security contact | Critical for data breach alerts and security events |
| Privacy statement URL | Shown in portals like Delve |
| Industry and size | Helps Microsoft tailor recommendations |
| Preferred language | Impacts communication and notifications |
Don’t leave any of these blank—especially the Security contact field. Microsoft may rely on this during major incidents.
🎨 Add Branding (Optional but Recommended)
Want a professional touch across the user sign-in experience? Use Azure Active Directory > Company Branding to configure:
- Sign-in page background image
- Banner logo
- Sign-in page text
- Footer info (e.g., copyright)
This is a great opportunity to reinforce your brand.
🛡️ Governance Tip: Review It Annually
Make organizational profile updates part of your yearly Microsoft 365 audit. Company addresses, technical contacts, and privacy statements can change—and keeping them current avoids headaches.
🚀 Wrapping Up
The organizational profile might not be flashy, but it’s one of those foundational settings that supports everything else. Take 15–30 minutes to set it up correctly—and revisit it at least once a year.
It’s a small task with a big ripple effect across your Microsoft 365 tenant.