Dellenny
Dellenny means guide me and this blog will guide you as end user and IT pro about Information Technology stuff that helps make your life easier, we can cover tips on other areas and IT…
Microsoft Teams Is Changing Call History for Multi-Line Users This October
Microsoft Teams is rolling out a redesigned Calls app experience for users with multiple phone lines, separating call history, voicemails, and recordings into dedicated tabs for each line. The update begins with Targeted Release in…
Microsoft Outlook Gets Easier Ribbon Customization With New Right-Click Option
Microsoft is making it easier to personalize the classic ribbon in Outlook. Starting in late September 2026, users can right-click the ribbon on the Home or View tab to access customization controls, choose commands and…
Teams Audio Cuts Out When a Notification Arrives? Here’s How to Fix It
You’re watching a video or sitting in a Teams call, everything is working normally, and then a Microsoft Teams message arrives. Suddenly, the video stutters, the audio freezes for a second, or the entire call…
Microsoft Defender for Office 365 Is Changing How Promotional Emails Are Handled
Microsoft is updating Microsoft Defender for Office 365 with a new way to identify and manage promotional email, giving organizations more control over inbox clutter while allowing the system to learn from users’ actions. Under…
Microsoft OneDrive and SharePoint Are Getting AI-Powered PDF Navigation
Microsoft is preparing to roll out a new Copilot feature that could make long PDFs easier to navigate in OneDrive and SharePoint. Starting in December 2026, eligible Microsoft 365 Copilot users will be able to…
How to Reduce AI Hallucinations in Microsoft 365 Agents
An AI agent can produce a polished, confident answer and still get the underlying fact wrong. In a Microsoft 365 environment, that can mean inventing a policy requirement, citing an outdated procedure, misreading a project…
SharePoint OTP Retirement 2026: Microsoft Entra B2B Migration Explained
Microsoft is moving ahead with the retirement of SharePoint One-Time Passcode (SPO OTP) authentication, with the next phase scheduled to begin in mid-October 2026 and expected to finish by the end of November for Production…
Microsoft Teams Is About to Get a Major Call History Upgrade Here’s What’s Changing
Microsoft is preparing an upgrade to Microsoft Teams call history that will make it easier for users to review missed calls, voicemails and older call activity. The update is scheduled to roll out worldwide in…
Microsoft Copilot vs ChatGPT for Business Productivity
A solution architect rarely asks, “Which AI assistant is smarter?” The more useful question is: Which AI assistant fits the way our teams already work? That distinction matters when comparing Microsoft Copilot and ChatGPT for…
Windows Settings Backup Is Now Enabled by Default in Windows 11 26H2
Microsoft has switched Windows settings backup to an enabled-by-default model for eligible commercial devices with the release of Windows 11, version 26H2. The change took effect with the general availability of Windows 11 26H2 on…
Microsoft Copilot Plugin Registry: What the 2026 Update Means for Microsoft 365 Admins
Microsoft is introducing a new Microsoft Copilot plugin registry designed to give organizations a centralized way to discover, publish, govern, and access plugins across Copilot experiences and Microsoft 365 apps. The rollout began in late…
Microsoft 365 Agents Connectors: A Practical Guide
A Microsoft 365 agent can answer questions, summarize documents, and help users work inside Microsoft 365. But the moment users ask, “What’s the status of this Salesforce account?” or “Show me the open Jira issues…