Microsoft is making it easier for customer service and support teams to keep up with recorded calls. Starting in September 2026, the Microsoft Teams Queues app will begin receiving a new Intelligent call recap feature…
Microsoft is retiring calendar synchronization between Microsoft Teams and Google Workspace in October 2026. Here’s what organizations need to know, what will stop working, and how administrators can prepare before the October 1 action deadline.…
Microsoft is preparing a major compatibility change for Outlook on Apple devices, with iOS 26 set to become the minimum supported operating system from September 2026. Microsoft is getting ready to tighten the system requirements…
Microsoft Teams is about to make workplace automation a lot more practical. Microsoft is preparing an update to Workflows for Microsoft Teams that will allow users to add multiple sequential actions when building a workflow…
Microsoft is preparing Windows administrators for an important change to the normal hotpatch experience in September 2026: devices enrolled in Windows Autopatch hotpatching will need to restart after installing the September security update. For organizations…
Microsoft is making an important change to the way organizations can manage OneDrive Photos on Windows 10 and Windows 11, bringing the photo experience closer to the same administrative controls already used to manage OneDrive…
AI agents look impressive in a demo. Give an agent a clear goal, connect it to a few tools, and watch it reason, search for information, call APIs, create content, update a database, or complete…
Microsoft is making mobile email drafting a little easier. With a new Microsoft 365 Copilot update, users can now draft, review, and move Outlook emails into Outlook Mobile without having to leave Copilot Chat. For…
Microsoft is making another practical improvement to SharePoint dashboards, giving dashboard authors more control over what users see on mobile devices. Starting in late August 2026, Microsoft will begin rolling out a new capability that…
AI agents are quickly moving beyond simple chatbots. A traditional chatbot answers a question. A more advanced AI agent can reason about a task, use tools, retrieve information, interact with APIs, and complete multiple steps…
Microsoft is making it easier for people around the world to work together across language barriers with a new improvement to Microsoft Teams meeting recaps. The company is rolling out personalized recap translation, allowing each…
Microsoft is preparing to move another important piece of the Copilot Studio experience into usage-based billing. Starting September 1, 2026, the grace period for existing agents and workflows created using the GitHub Copilot harness in…
